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Help

Help center for hotel operators

Setup guides, billing answers, staff mobile access, and troubleshooting — public articles indexed for search.

Getting started

  • General FAQ — QRFront hotel guest portal

    Answers for hotel operators: guest QR portal, chat, languages, admin vs staff roles, MFA, and payment security.

    Read guide
  • Hotel room QR setup & print guide

    Register rooms, print in-room QR cards, and let guests scan for Wi-Fi, requests, and front-desk chat — no guest app.

    Read guide

Operations

  • Housekeeping & floor staff mobile access

    Invite field staff via QR, manage sessions, notification hours, and the difference between hotel admin and staff.

    Read guide

Billing

  • Billing FAQ — room-count subscription & AI tokens

    Annual QRFront Service pricing by room band, AI translation token packs, free tokens, Paddle billing, and subscription status.

    Read guide
  • Refund policy for QRFront subscriptions

    How refunds work for annual QRFront Service, token packs, cancellation, and payment disputes.

    Read guide

Privacy & legal

  • Privacy overview for hotels & guests

    What QRFront collects from guests, hotel admins, and staff — chat retention, AI translation, and deletion requests.

    Read guide

Troubleshooting

  • Troubleshooting — QR, chat, translation & admin access

    Fix common hotel issues: QR not scanning, chat not loading, translation errors, admin login, and service outages.

    Read guide

Need a live walkthrough?

Try the no-login demo or estimate your annual cost with the pricing calculator.

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