Help
Help center for hotel operators
Setup guides, billing answers, staff mobile access, and troubleshooting — public articles indexed for search.
Getting started
General FAQ — QRFront hotel guest portal
Answers for hotel operators: guest QR portal, chat, languages, admin vs staff roles, MFA, and payment security.
Read guideHotel room QR setup & print guide
Register rooms, print in-room QR cards, and let guests scan for Wi-Fi, requests, and front-desk chat — no guest app.
Read guide
Operations
Billing
Billing FAQ — room-count subscription & AI tokens
Annual QRFront Service pricing by room band, AI translation token packs, free tokens, Paddle billing, and subscription status.
Read guideRefund policy for QRFront subscriptions
How refunds work for annual QRFront Service, token packs, cancellation, and payment disputes.
Read guide
