QRFront Refund Policy

Effective: 6 August 2026 The Korean text is the authoritative version. If this translation differs, the Korean version prevails.

This Refund and Cancellation Policy restates Clause 11 of the Terms of Service.

Withdrawal and refunds

1. These Terms do not waive withdrawal or refund rights required by the e-commerce act and other law.
2. Withdrawal or refund may be restricted under applicable law if any of the following applies. This is stated on the checkout screen and in these Terms.

- Use of AI translation credits has begun (deduction) - A guest has used the portal even once (including creating a QR session, one request, or one chat message)

1. If none of the use described in Clause 11.2 has occurred and it is confirmed that the digital content has not yet been supplied or is unused, a refund may be processed under law and Paddle procedures. After a completed refund, the Company recovers that subscription entitlement and unused paid credits.
2. Where digital content has already been supplied or used (credits granted and used, subscription period consumed), withdrawal may be limited as the law allows.
3. Unused prepaid amounts, double charges, and system-error charges are handled after verification under law and internal policy.
4. Even without a self-serve refund button, members may request a refund via Clause 20. Operators may record a payment as refunded. However, no refund is given where Clause 11.2 applies.
5. If use is limited because of the member’s fault (breach of these Terms or abuse) without intent or gross negligence on the Company’s part, the Company may refuse to refund the remaining term or credits.
6. A checkout canceled before completion (transaction.canceled) is not charged. If any granted credit has already been used, that payment is not canceled or refunded.