Staff Management Guide

How to Invite Staff

1. Go to the admin dashboard and navigate to "Staff".
2. Click "Invite Staff Member".
3. A QR code or invite link is generated.
4. The staff member scans the QR or opens the link to access the staff portal.
5. Staff do NOT need a regular QRFront account — they use a dedicated staff session.

Staff Portal Access

• Staff access the portal via a special staff QR invite, not through the main login.
• The staff portal URL is separate from the hotel admin panel.
• Staff can set their own name/nickname within the session.

How to Block a Staff Session

1. Go to "Staff" in the admin dashboard.
2. Find the staff member you want to block.
3. Click "Block" or "Revoke Session".
4. The staff member will immediately lose access to the portal.

Staff Notification Hours

• Each staff device can configure notification hours (start time ~ end time).
• Push notifications will not be sent outside the configured hours.
• Setting 00:00 ~ 00:00 means 24-hour notifications.
• Overnight ranges (e.g., 22:00 ~ 06:00) are supported.

Multiple Staff Members

• Multiple staff members can be active at the same time.
• Each staff member has an independent session.

Staff vs Hotel Admin

• Hotel admins log in with email/password + MFA through the main admin panel.
• Field staff use the invite-based QR session without an email account.
• Admins can see all requests and chats; staff see requests assigned to their view.